Member Experience Specialist

Cedar Hills Fitness, LLC; Jacksonville (FL); On-site; USD 21,000 - 22,000; Full time

Job summary

Taymax Group, Taymax Group's Planet Fitness location in Jacksonville, FL is hiring a Member Services Representative to deliver top-tier customer service at the front desk. You will greet members, handle tours for prospective members, sign up new members, and assist with monthly payments while maintaining a clean club environment.

Ideal candidates are 18+, with a HS diploma, basic computer skills, and a passion for fitness.

Qualifications

• 18 years or older required.
• Basic computer proficiency.
• Customer service experience preferred.
• Ability to work independently and as part of a team.

Responsibilities

• Greet members, prospective members and guests with exceptional service.
• Check members into the system and assist callers with questions.
• Sign up new members and calculate rates and monthly payments.
• Maintain club cleanliness and assist with daily cleaning tasks.

Skills

Customer service

Phone etiquette

Teamwork

Punctuality

Positive attitude

Education

High School diploma/GED

Job description

Taymax Group, Taymax Group's Planet Fitness location in Jacksonville, FL is hiring a Member Services Representative to deliver top-tier customer service at the front desk. You will greet members, handle tours for prospective members, sign up new members, and assist with monthly payments while maintaining a clean club environment.

Ideal candidates are 18+, with a HS diploma, basic computer skills, and a passion for fitness.