Overnight Guest Services & Night Audit

Hampton Inn & Suites – Ft. Worth Downtown; Fort Worth (TX); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Team culture

On-the-job training

Employee recognition

Paid time off

Job summary

Hampton Inn & Suites – Ft. Worth Downtown in Fort Worth, TX is seeking a Night Audit Guest Service Representative for overnight shifts. The starting salary range is $17.00-$18.00/hour, with wage increases at 30, 60, and 90 days.

This full-time position balances customer service with financial tasks and daily reporting. You will balance and audit daily transactions, check guests in and out, handle inquiries, and prepare daily financial reports while contributing to a safe, welcoming overnight

Qualifications

• Strong attention to detail and ability to balance financial records.
• Excellent customer service and professional demeanor.
• Ability to work independently during overnight hours.
• Basic computer skills; familiarity with hotel management software is a plus.

Responsibilities

• Balance and audit daily transactions to ensure accuracy.
• Serve as the main point of contact for guests during overnight hours, providing exceptional customer service.
• Process check-ins, check-outs, and handle guest inquiries or requests.
• Prepare and run daily financial reports, ensuring all transactions are properly recorded.
• Assist with security checks, ensuring a safe environment for guests and staff.

Skills

Attention to detail

Customer service

Night shift

Independent worker

Basic computer skills

Tools

Hotel management software

Job description

Hampton Inn & Suites – Ft. Worth Downtown in Fort Worth, TX is seeking a Night Audit Guest Service Representative for overnight shifts. The starting salary range is $17.00-$18.00/hour, with wage increases at 30, 60, and 90 days.

This full-time position balances customer service with financial tasks and daily reporting. You will balance and audit daily transactions, check guests in and out, handle inquiries, and prepare daily financial reports while contributing to a safe, welcoming overnight