Overnight Guest Experience & Audit Specialist

mcrhotels.com; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Fairfield Inn & Suites Fort Worth Downtown/Convention Center is seeking an attentive Night Auditor to ensure accurate overnight financials, guest safety, and smooth front desk operations. You will manage audit-related tasks, uphold security standards, and handle mail and daily checklists with care.

The role requires a positive, can-do attitude, strong communication skills, and the ability to work in a fast-paced hotel environment.

Qualifications

• Experience in a hospitality, service, consumer-facing franchise or related field preferred.
• Must have a positive attitude and willingness to learn.
• Must be able to understand and follow established guidelines and procedures.
• Must work well in stressful, high-pressure situations.
• Must be effective at listening to, understanding, clarifying, and resolving concerns and issues raised by co-workers and guests.
• Must be able to convey information and ideas clearly.
• Must have a desire to serve all guests.

Responsibilities

• Audit management: complete and send overnight reports by the specified time.
• Overnight security: enforce security protocols to keep guests and staff safe.
• Handle incoming mail as required by the daily shift checklist.

Skills

Can-Do Attitude

Guest Relations

Communication

Listening

Handling Pressure

Hospitality

Job description

Fairfield Inn & Suites Fort Worth Downtown/Convention Center is seeking an attentive Night Auditor to ensure accurate overnight financials, guest safety, and smooth front desk operations. You will manage audit-related tasks, uphold security standards, and handle mail and daily checklists with care.

The role requires a positive, can-do attitude, strong communication skills, and the ability to work in a fast-paced hotel environment.