Overnight Front Desk Agent

Highgate Hotels, LP; Fort Worth (TX); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

401(k) Retirement Plan

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program

Tuition reimbursement

Paid jury duty leave

Job summary

The Crescent Hotel Fort Worth in Fort Worth, TX is hiring a Night Audit to welcome guests, balance daily cash, and assist guests during the overnight shift. This Front Desk-focused role emphasizes accuracy, hospitality, and seamless operations.

Ideal candidates have front office experience, basic computer skills, and a customer-service mindset. This is an hourly full-time position with benefits and growth opportunities within Highgate Hotels.

Qualifications

• College coursework in a related field is helpful.
• High School diploma or equivalent is required.
• Computer experience is required.

Responsibilities

• Answer inquiries from guests about restaurants, transportation, and entertainment.
• Balance and manage cash handling and guest billing per policies.
• Be aware of rates, packages and promotions listed in the Red Book.
• Handle check-ins and checkouts in a friendly, efficient manner.
• Operate Front Desk computer system and complete shift paperwork accurately.
• Maintain a clean and organized work area and assist with guest requests.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High School diploma or equivalent

College coursework in related field

Tools

Computer experience

Job description

The Crescent Hotel Fort Worth in Fort Worth, TX is hiring a Night Audit to welcome guests, balance daily cash, and assist guests during the overnight shift. This Front Desk-focused role emphasizes accuracy, hospitality, and seamless operations.

Ideal candidates have front office experience, basic computer skills, and a customer-service mindset. This is an hourly full-time position with benefits and growth opportunities within Highgate Hotels.