Overnight Audit & Guest Services Specialist

Paycom - ATS; Fort Worth (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

Hyatt Place Fort Worth Stockyards is seeking a Night Auditor to ensure accurate nightly financials and smooth overnight operations. You will balance transactions, run end-of-day reports, and act as the primary overnight guest service representative.

The role requires strong attention to detail, superb guest service, and the ability to multitask in a fast-paced, 24/7 hotel environment while upholding Hyatt Place standards and authentic hospitality.

Qualifications

• Availability to work overnight shifts, including weekends and holidays.
• Strong interpersonal skills with a passion for guest service and hospitality.
• Strong attention to detail with the ability to accurately handle financial data and reports.
• Ability to multitask, prioritize, and remain composed in a fast-paced environment.
• Ability to remain composed, professional, and guest-focused during overnight operations.
• Core values: Respect, Integrity, Humility, Empathy, Creativity, Fun.

Responsibilities

• Accurately complete the nightly audit process and balance daily transactions.
• Reconcile room charges, taxes, cash receipts, and card transactions.
• Provide professional overnight guest service including check-ins and inquiries.
• Identify maintenance or safety concerns and report to on-call leadership.
• Maintain a clean, professional front desk and lobby area during shift.

Job description

Hyatt Place Fort Worth Stockyards is seeking a Night Auditor to ensure accurate nightly financials and smooth overnight operations. You will balance transactions, run end-of-day reports, and act as the primary overnight guest service representative.

The role requires strong attention to detail, superb guest service, and the ability to multitask in a fast-paced, 24/7 hotel environment while upholding Hyatt Place standards and authentic hospitality.