Overnight Guest Services & Laundry Attendant

Extended Stay America; West Warwick (RI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program discounts

Job summary

Extended Stay America is seeking a Night Guest Laundry Attendant to support guests overnight, including check-in/out in line with company guidelines. The role covers laundry duties such as washing, drying, folding linens, and maintaining housekeeping carts and supply levels.

You'll also handle dishware, assist with grab-and-go breakfast setup, and perform periodic property cleanliness checks while following safety and security procedures.

Qualifications

• Understand and communicate in English proficiently to interact with guests and associates.
• Operate the property management system technology and use shift reports/audit functions.
• Follow safety rules and operating procedures; read manuals and guidelines.
• Complete routine reports and correspondence.
• Perform basic math in all units of measure.
• Exercise good judgment to address and resolve guest-related issues.

Responsibilities

• Assist guests overnight, check in/out and collect payment per guidelines.
• Process all laundry (wash, dry, fold linens, towels, blankets, etc.) and dishware
• Stock housekeeping carts and laundry rooms to PAR levels per brand standards.
• Process reservations, registrations, payments and departures as directed.
• Set up grab-and-go breakfast per brand standards.
• Conduct daily tours for cleanliness and maintenance inspections.
• Report safety or security issues promptly to management.

Skills

English communication

Property management system

Safety procedures

Routine reporting

Arithmetic

Good judgment

Education

High School Diploma or GED

Job description

Extended Stay America is seeking a Night Guest Laundry Attendant to support guests overnight, including check-in/out in line with company guidelines. The role covers laundry duties such as washing, drying, folding linens, and maintaining housekeeping carts and supply levels.

You'll also handle dishware, assist with grab-and-go breakfast setup, and perform periodic property cleanliness checks while following safety and security procedures.