Overnight Guest Services Auditor | Rates & Cash Security

OTO Development; Marathon (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance options

Dental and vision insurance

401k with company match

Company provided life insurance

Tuition assistance

Paid time off

Paid holiday time

Travel discounts

Job summary

OTO Development is seeking a Night Auditor to manage front desk operations, process reservations, check-ins and check-outs, and ensure brand standards are met.

You will maintain a hospitable attitude, handle cash and card payments, stay at the desk during all hours, and assist guests with local attractions.

This full-time role offers competitive pay and benefits as part of a growing hotel portfolio. Join a team that values guest satisfaction and reliable, friendly service.

Qualifications

• Proficient in administration of applicable property management systems.
• Ability to respond quickly to emergency situations.
• Experience with cash handling and credit card transactions.
• Pass certification tests to meet brand standards.
• Strong data entry and computer skills.
• Collaborates well with others and puts guests first.

Responsibilities

• Process reservations, check-ins, and check-outs per brand standards.
• Maintain hospitable attitude and be at the front desk during all hours.
• Provide guests with information on local attractions and amenities.
• Ensure collections (credit cards and direct bills) comply with policies.
• Maintain control over keys, safes, and property.
• Quote daily rates and issue credits as needed.
• Perform other duties to support guest satisfaction.

Skills

Cash handling

Guest service

Emergency response

Data entry

Teamwork

Computer literacy

Tools

Property management system

Job description

OTO Development is seeking a Night Auditor to manage front desk operations, process reservations, check-ins and check-outs, and ensure brand standards are met.

You will maintain a hospitable attitude, handle cash and card payments, stay at the desk during all hours, and assist guests with local attractions.

This full-time role offers competitive pay and benefits as part of a growing hotel portfolio. Join a team that values guest satisfaction and reliable, friendly service.