Weekend Night Auditor — Guest Experience & Security

OTO Development; Bethesda (MD); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance options

Dental and vision insurance

401k with company match

Company provided life insurance

Tuition assistance

Paid time off

Paid holiday time

Travel discounts

Job summary

OTO Development is seeking a Night Auditor for weekend coverage to manage check-ins/outs, payments, and guest inquiries. You will maintain desk presence, oversee cash handling, and protect assets while delivering exceptional hospitality.

You will stay informed on local attractions and ensure brand standards are met. Candidates should be proficient with property management systems, security of information, and collaborative teamwork.

Qualifications

• Proficient in administering applicable property management systems.
• Able to respond quickly and appropriately to emergencies.
• Experience with cash handling and protecting cardholder data.
• Able to pass brand certification tests.
• Strong computer/data entry skills.
• Works well with others.
• Maintains a customer-focused approach.
• Encourages effective communication with guests and staff.

Responsibilities

• Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards
• Maintain a friendly and hospitable attitude with guests and team members and you are present at the desk during all hours
• Acquire and maintain knowledge of local attractions and amenities in order to provide service to guests needing such information
• Ensure collections, including credit card and direct bill, are executed in accordance with company policies
• Maintain proper control over keys, safe deposits, and all company and guest property
• Ensure rates are optimized by monitoring competitor occupancy and rates
• Ensure that all required documentation is completed in a timely manner
• Properly quote daily rates and issues credits
• Perform other duties as assigned to support guest satisfaction

Skills

PMS systems

Cash handling

Data entry

Team collaboration

Customer focus

Communication

Emergency response

Information security

Certification tests

Tools

Computer

Job description

OTO Development is seeking a Night Auditor for weekend coverage to manage check-ins/outs, payments, and guest inquiries. You will maintain desk presence, oversee cash handling, and protect assets while delivering exceptional hospitality.

You will stay informed on local attractions and ensure brand standards are met. Candidates should be proficient with property management systems, security of information, and collaborative teamwork.