Overnight Guest Services Agent | On-Demand Pay & Growth

Giri Hotel Management

St. Johnsbury (VT)

On-site

USD 22,000 - 31,000

Part time

5 days ago
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Benefits offered by this job

Optional 401k with employer match
Employee discounts at participating酒店?
DailyPay on-demand pay option
Refer a friend – bonus program
Bonuses for guest satisfaction and top
Growth opportunities

Job summary

Comfort Inn & Suites Near Burke Mountain in St. Johnsbury, Vermont, is seeking an Overnight Guest Services Agent for a part-time position. You will handle guest registrations, reservations, and provide guests with local area information.

Flexibility for overnight, weekends, and holidays is required; a friendly, customer-service mindset is essential. Responsibilities include checking guests in/out, answering questions, and coordinating with other staff to meet hotel standards.

Qualifications

  • High school education or equivalent experience.
  • 1+ year of related work experience.
  • Must be able to work onsite at the hotel.
  • Part Time 16 hours per week overnight; weekends/holidays; must be flexible.

Responsibilities

  • Be the first point of contact for guests with friendly, helpful service.
  • Check guests in and out and distribute keys; explain hotel amenities.
  • Take payments and resolve discrepancies while following procedures.
  • Respond to guest issues quickly and courteously.
  • Provide information about local area and attractions.
  • Assist other departments as needed to ensure guest satisfaction.
  • Maintain a clean, organized workstation and proper supplies.
  • Follow training procedures and SOPs; adapt to shift changes.
  • Support team with ongoing tasks and guest requests.
  • Contribute to a smooth, welcoming guest experience.

Education

High school education or equivalent
1+ year related experience
English proficiency

Tools

Microsoft Office

Job description

Comfort Inn & Suites Near Burke Mountain in St. Johnsbury, Vermont, is seeking an Overnight Guest Services Agent for a part-time position. You will handle guest registrations, reservations, and provide guests with local area information.

Flexibility for overnight, weekends, and holidays is required; a friendly, customer-service mindset is essential. Responsibilities include checking guests in/out, answering questions, and coordinating with other staff to meet hotel standards.

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