Overnight Guest & Night Audit Specialist

TownePlace Suites Leesburg; Leesburg (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

401(k) with employer match

Hotel discounts

Career growth opportunities

Volunteer time off

Lifestyle discounts

Job summary

TownePlace Suites Leesburg is seeking a Night Auditor to support hotel operations during overnight hours. You will balance front desk responsibilities with back-office accounting, ensuring accuracy and readiness for the next business day.

You will deliver excellent guest service while processing nightly transactions, reconciling cash, and preparing management reports. A professional demeanor and reliability are essential for success in this role.

Qualifications

• 1+ year of customer service experience in hospitality.
• Excellent verbal and written communication.
• Proficient with reservation systems and computers.
• Able to work overnight shifts, weekends and holidays.

Responsibilities

• Process guest check-ins and check-outs, verify reservations, assign rooms, and review payments.
• Answer calls within three rings and respond to inquiries.
• Set wake-up calls.
• Reconcile daily transactions for hotel cashiers.
• Review management reports and guest folios; verify accuracy of city ledger activity.
• Ensure end-of-day procedures are completed accurately and on time.
• Respond to guest comments or concerns and log issues for resolution.
• Coordinate with other departments to meet guest needs.

Skills

Customer service

Communication skills

Multi-tasking

Detail oriented

Independent worker

Professional demeanor

Tools

Reservation systems

Office software

Job description

TownePlace Suites Leesburg is seeking a Night Auditor to support hotel operations during overnight hours. You will balance front desk responsibilities with back-office accounting, ensuring accuracy and readiness for the next business day.

You will deliver excellent guest service while processing nightly transactions, reconciling cash, and preparing management reports. A professional demeanor and reliability are essential for success in this role.