Overnight Guest Laundry & Front Desk Associate

Extended Stay America, Inc.; Secaucus (NJ); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Weekly Pay!

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program

Job summary

Extended Stay America in Secaucus, NJ is seeking a Night Guest Laundry Attendant to support guests overnight, manage laundry and dishware, and maintain cleanliness across the property. The role requires attention to safety, order, and guest satisfaction, with overnight shifts included.

The position emphasizes a strong commitment to guest experience and adherence to company guidelines, including check-in/check-out, payments, and basic housekeeping tasks.

Qualifications

• Understand and communicate in English proficiently.
• Operate the property management system technology; handle shift reports and audits.
• Understand and follow safety, operating and maintenance documents.
• Complete routine reports and correspondence.
• Perform basic arithmetic.
• Apply good judgment at all times.
• Manage problems and guest-related issues.

Responsibilities

• Assist guests overnight, including check-in and check-out per guidelines.
• Handle laundry duties, including stains treatment, washing, drying and folding.
• Process dishware and maintain cleanliness of carts and laundry areas.
• Stock housekeeping carts and laundry rooms to PAR levels.
• Process reservations, registrations, payments, and departures as per procedures.
• Set up grab-and-go breakfast according to brand standards.
• Conduct daily property tours for cleanliness and safety checks.
• Report safety and security issues promptly.

Skills

English proficiency

PMS operation

Safety procedures

Reporting

Basic math

Judgment

Guest issue resolution

Education

High School Diploma or GED

Job description

Extended Stay America in Secaucus, NJ is seeking a Night Guest Laundry Attendant to support guests overnight, manage laundry and dishware, and maintain cleanliness across the property. The role requires attention to safety, order, and guest satisfaction, with overnight shifts included.

The position emphasizes a strong commitment to guest experience and adherence to company guidelines, including check-in/check-out, payments, and basic housekeeping tasks.