Overnight Guest Laundry & Front Desk Assistant

Extended-Stay-Hotel; Whippany (NJ); On-site; USD 17,000 - 21,000; Full time

Job summary

Extended-Stay-Hotel in Whippany, NJ is seeking a Night Guest Laundry Attendant to support guests overnight, including check-in/check-out and laundry processing. Responsibilities include answering phones, maintaining safety procedures, and ensuring cleanliness across the property.

The role requires attention to detail, basic math, and strong guest communication. Typical shift is 11:00pm to 7:00am, with responsibilities spanning laundry, dishwashing, and hotel-wide cleanliness.

Qualifications

• English proficiency to interact with guests and associates.
• Operate the property management system technology and perform audit functions when assigned.
• Follow documents such as safety rules, operating and maintenance instructions, and procedures.
• Complete routine reports and correspondence.
• Perform basic arithmetic in all units of measure.
• Demonstrate good judgment at all times.
• Manage guest-related issues effectively.

Responsibilities

• Assist guests overnight, including check-in/check-out and payment collection.
• Process all laundry and related tasks (washing, drying, folding).
• Handle dishware processing according to standards (washing, drying, packaging).
• Stock housekeeping carts and laundry rooms to maintain PAR levels.
• Set up grab-and-go breakfast per brand standards.
• Conduct property tours to inspect cleanliness and report issues.

Skills

English proficiency

PMS operation

Procedural adherence

Reports & correspondence

Basic math

Problem solving

Education

High school diploma or GED

Tools

Property management system (PMS)

Job description

Extended-Stay-Hotel in Whippany, NJ is seeking a Night Guest Laundry Attendant to support guests overnight, including check-in/check-out and laundry processing. Responsibilities include answering phones, maintaining safety procedures, and ensuring cleanliness across the property.

The role requires attention to detail, basic math, and strong guest communication. Typical shift is 11:00pm to 7:00am, with responsibilities spanning laundry, dishwashing, and hotel-wide cleanliness.