Overnight Guest Experience & Night Audit Specialist

Hampton Inn Bozeman Yellowstone Int'l Airport; Belgrade (MT); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k) with company match

Health/Dental/Vision & Life Insurance

Paid Time Off & Paid Parental Leave

Growth & Career Advancement

Travel Perks & Discounts

Earned Wage Access (DailyPay)

Job summary

O'Reilly Hospitality Management LLC Belgrade, MT is seeking an Overnight Guest Experience & Night Audit Agent to provide warm guest service overnight, handle check-in/out, and balance nightly revenues with accuracy.

Responsibilities include auditing, front desk duties, and maintaining guest records while ensuring safety and brand standards are met. Growth opportunities exist within OHM's hotel portfolio.

Qualifications

• High school diploma or GED preferred.
• 2+ years of hospitality customer service experience preferred.
• Previous hotel front desk or night audit experience is a plus.
• Strong communication and problem-solving skills.

Responsibilities

• Provides warm, welcoming guest service during overnight shift.
• Assists with check-in/check-out, reservations, and guest requests.
• Balances nightly financial transactions and performs audits.
• Maintains accurate guest accounts and front desk records.
• Speaks with guests to resolve concerns and issues as needed.

Skills

Leadership

Guest service

Communication

Multitasking

PMS software

Microsoft Word/Excel

Education

High school diploma

Front desk experience helpful

Tools

PMS software

Job description

O'Reilly Hospitality Management LLC Belgrade, MT is seeking an Overnight Guest Experience & Night Audit Agent to provide warm guest service overnight, handle check-in/out, and balance nightly revenues with accuracy.

Responsibilities include auditing, front desk duties, and maintaining guest records while ensuring safety and brand standards are met. Growth opportunities exist within OHM's hotel portfolio.