Overnight Audit Specialist: Front Desk & Finances

Hilton-Garden-Inn-Hotel; Billings (MT); On-site; USD 22,000 - 30,000; Full time

Job summary

Generation Hospitality Group in Montana is seeking a Night Audit to join the Front Desk team. This full-time, hourly role oversees overnight operations, balances daily transactions, and ensures the PMS is ready for the next day while delivering courteous service.

You will perform nightly audits, verify postings, generate reports, handle guest check-ins/outs, and coordinate with housekeeping and maintenance as needed.

Qualifications

• Basic understanding of accounting principles and ability to work with numbers.
• Proficiency with computers and the ability to learn property management and reservation systems.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills in English.
• Ability to work overnight shifts, including weekends and holidays, on a consistent schedule.
• Reliable, punctual, and able to work independently with minimal direct supervision.

Responsibilities

• Perform nightly audit procedures, including balancing and reconciling daily financial transactions for rooms, food and beverage, and other hotel revenue centers.
• Review front office postings and correct any discrepancies before closing the day.
• Prepare, generate, and distribute required nightly reports for management, accounting, and other relevant departments.
• Check guests in and out in accordance with hotel standards, ensuring accurate information and payment methods are recorded.
• Respond to guest inquiries, requests, and complaints in a timely, professional, and courteous manner throughout the night.
• Monitor property security by observing activity in the lobby and public areas, following safety and emergency procedures as needed.
• Handle reservations, cancellations, and modifications using the property management system.
• Process payments, including cash handling, credit card transactions, and posting of charges and adjustments.
• Reconcile cash drawers and ensure cash, credit, and other payment methods balance at the end of the shift.
• Complete end-of-day procedures in the property management system and roll the date to prepare for the next business day.
• Coordinate with housekeeping and maintenance to address room status updates, work orders, and any urgent issues that arise overnight.
• Maintain a clean, organized, and welcoming front desk and lobby environment during overnight hours.
• Follow all company policies, procedures, and brand standards related to guest service, cash handling, and data security.
• Assist with occasional setup or preparation for early-morning groups, events, or tour arrivals as required.

Skills

Accounting basics

Numerical accuracy

Computer literacy

Customer service

Education

High school diploma or equivalent

Tools

Property management system

Reservation system

Job description

Generation Hospitality Group in Montana is seeking a Night Audit to join the Front Desk team. This full-time, hourly role oversees overnight operations, balances daily transactions, and ensures the PMS is ready for the next day while delivering courteous service.

You will perform nightly audits, verify postings, generate reports, handle guest check-ins/outs, and coordinate with housekeeping and maintenance as needed.