Overnight Front Office Manager on Duty

Hotel Valencia Riverwalk; San Antonio (TX); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Life insurance

Paid Time Off

Paid Community Service Days

Job summary

Hotel Valencia Riverwalk in San Antonio is looking for a Manager on Duty to ensure maximum Front Office operational efficiency and guest satisfaction. This position involves overseeing hotel operations overnight, assisting guests, and managing team members effectively.

The ideal candidate will have a high school diploma and experience in hotel operations or customer service. The role requires strong communication and problem-solving skills, as well as the ability to work under pressure during peak times.

Qualifications

• High School Diploma or equivalent education required.
• Hotel Operations or Customer Service preferred.
• Strong verbal and written communication skills.

Responsibilities

• Oversee hotel operations as a Manager on Duty.
• Check guests in and out in a friendly manner.
• Assist with emergency situations and guest needs.

Skills

Strong verbal and written communication skills

Effective time management

Problem-solving skills

Attention to detail

Interpersonal abilities

Education

High School Diploma or equivalent education

Tools

Hotel Operating System

Key system Salto

Communication platform Alice

Safety system MadeSafe

Job description

Hotel Valencia Riverwalk in San Antonio is looking for a Manager on Duty to ensure maximum Front Office operational efficiency and guest satisfaction. This position involves overseeing hotel operations overnight, assisting guests, and managing team members effectively.

The ideal candidate will have a high school diploma and experience in hotel operations or customer service. The role requires strong communication and problem-solving skills, as well as the ability to work under pressure during peak times.