Overnight Front Desk Supervisor - Guest Experience Lead

Rebel Hotel Company; Santa Barbara (CA); On-site; USD 29,549 - 42,085; Full time

Job summary

Rebel Hotel Company located in Santa Barbara, California is looking for a Front Office Manager responsible for overseeing all front office operations. Responsibilities include training staff, ensuring guest satisfaction, maintaining hotel standards, and managing financial transactions. The ideal candidate must possess excellent communication and problem-solving skills, with a focus on customer service. Compensation is set at $26 per hour.

Qualifications

• Ability to provide legible communication.
• Ability to enforce hotel’s standards, policies and procedures with staff.
• Familiarity with yield management and cost controls.

Responsibilities

• Manage front office functions according to hotel standards.
• Train and motivate staff to maintain a cohesive team.
• Inspect guest rooms and fill maintenance work orders.

Skills

Communication skills

Problem-solving

Mathematical calculations

Customer service

Time management

Leadership

Attention to detail

Job description

Rebel Hotel Company located in Santa Barbara, California is looking for a Front Office Manager responsible for overseeing all front office operations. Responsibilities include training staff, ensuring guest satisfaction, maintaining hotel standards, and managing financial transactions. The ideal candidate must possess excellent communication and problem-solving skills, with a focus on customer service. Compensation is set at $26 per hour.