Hotel Operations Manager: Guest Experience & Profit

Rebel Hotel Company; Del Mar (CA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Rebel Hotel Company in Del Mar, California seeks an Operations Manager to direct front- and back-of-house activities under the General Manager. You will supervise multiple departments, ensure guest satisfaction, optimize profitability, and mentor associates.

This exempt role requires leadership, discretion, and a commitment to delivering high service standards in a busy hotel environment. You will coordinate housekeeping, engineering/maintenance, F&B, PBX, bell staff, front office, and banquets

Qualifications

• Experience supervising front- and back-of-house teams.
• Ability to manage multiple hotel departments and shift coverage.
• Strong focus on guest satisfaction and profitability.

Responsibilities

• Oversee daily operations with a focus on service quality and efficiency.
• Coordinate Housekeeping, Engineering/Maintenance, F&B, PBX, Bell staff, Front Office and Banquets as needed.

Skills

Supervisory experience

Operations management

Guest service excellence

Budgeting & cost control

Tools

POS systems

Job description

Rebel Hotel Company in Del Mar, California seeks an Operations Manager to direct front- and back-of-house activities under the General Manager. You will supervise multiple departments, ensure guest satisfaction, optimize profitability, and mentor associates.

This exempt role requires leadership, discretion, and a commitment to delivering high service standards in a busy hotel environment. You will coordinate housekeeping, engineering/maintenance, F&B, PBX, bell staff, front office, and banquets