Front Desk Agent: Elevate Guest Experience & Reservations

Default (All-EOS Job Aggregator); United States; On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Paid Family Leave

Health Insurance

Vision Insurance

Vacation, Sick and Holiday Pay

401k Retirement Plan

Job summary

A scenic resort located near Santa Barbara, California, is seeking a Front Desk Agent. Responsibilities include greeting guests, handling check-ins and check-outs, and addressing guest needs. The ideal candidate will have a high school degree or equivalent and possess excellent telephone and problem-solving skills. This position offers competitive pay and benefits including health insurance, paid family leave, and a 401k retirement plan.

Qualifications

• High school degree or equivalent; or relevant work experience.
• Excellent telephone skills.
• Good problem-solving skills.
• Professional appearance.
• Intermediate computer proficiency with Microsoft Office.

Responsibilities

• Greet and thank guests in a sincere, friendly manner.
• Check guests in on arrival and out on departure.
• Post charges to appropriate guest accounts.
• Anticipate and address guests' needs.
• Assist guests with disabilities.

Skills

Excellent telephone skills

Good problem-solving skills

Professional appearance

Intermediate computer proficiency

Education

High school degree or equivalent

Tools

Microsoft Office Suite

Job description

A scenic resort located near Santa Barbara, California, is seeking a Front Desk Agent. Responsibilities include greeting guests, handling check-ins and check-outs, and addressing guest needs. The ideal candidate will have a high school degree or equivalent and possess excellent telephone and problem-solving skills. This position offers competitive pay and benefits including health insurance, paid family leave, and a 401k retirement plan.