Front-of-House Floor Lead: Guest Experience & Ops

Acme Hospitality Group; Santa Barbara (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus Incentive Plan

Health insurance

Dental insurance

Vision insurance

Employee Dining + Hotel Discounts

Monthly Phone Stipend

Job summary

A renowned hospitality company in Santa Barbara is seeking a Floor Supervisor to lead front of house operations. The ideal candidate will ensure high levels of guest satisfaction, maintain cleanliness and organization, and support team training and development. With 3-5 years of relevant experience, you will play a crucial role in fostering a positive environment and managing operational readiness. Benefits include health insurance, bonus incentives, and dining discounts.

Qualifications

• Flexibility to work up to 40 hours per week.
• 3-5 years of experience in related positions.
• Advanced knowledge of food professional principles and practices.

Responsibilities

• Set a positive tone for guest satisfaction and hospitality standards.
• Ensure cleanliness and appropriate ambiance.
• Support smooth operations during peak service times.
• Oversee cash handling procedures and maintain organization.
• Assist in training and onboarding of new team members.

Skills

Strong work ethic

Knowledge of food and beverage

Leadership

Multitasking

Attention to detail

Decision making

Problem-solving

Education

High School Degree or Equivalent

Tools

Ctuit

Toast POS

Microsoft Office

Job description

A renowned hospitality company in Santa Barbara is seeking a Floor Supervisor to lead front of house operations. The ideal candidate will ensure high levels of guest satisfaction, maintain cleanliness and organization, and support team training and development. With 3-5 years of relevant experience, you will play a crucial role in fostering a positive environment and managing operational readiness. Benefits include health insurance, bonus incentives, and dining discounts.