Overnight Front Desk & Night Auditor – 401K & Benefits

Concord Hospitality Enterprises; Smyrna (TN); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Medical plans

401K retirement program

Group life insurance

Disability coverage

Verizon wireless discount

Job summary

Concord Hospitality Enterprises in Smyrna, TN is seeking an Overnight Guest Service Representative to deliver exceptional hospitality during overnight hours. You will handle phone calls, reservations, and assist with check-ins/check-outs to ensure a seamless guest experience.

The role includes property walks, hallway upkeep, nightly bed-pack assembly, and maintaining a clean lobby and laundry areas while adhering to emergency procedures.

Responsibilities

• Handling phone system, transferring calls, reservations, etc.
• Hourly property walks and clean hallways/stairwells.
• Assemble bed packs for daily departures.
• Perform Check-in and Check-out procedures if needed.
• Wash, dry and fold the hotels daily laundry.
• Print night audit reports and assemble pack.
• Maintain overall lobby, guest laundry, vending area appearance.
• Be versed in all hotel emergency procedures.

Job description

Concord Hospitality Enterprises in Smyrna, TN is seeking an Overnight Guest Service Representative to deliver exceptional hospitality during overnight hours. You will handle phone calls, reservations, and assist with check-ins/check-outs to ensure a seamless guest experience.

The role includes property walks, hallway upkeep, nightly bed-pack assembly, and maintaining a clean lobby and laundry areas while adhering to emergency procedures.