Night Auditor: Guest Services & Overnight Operations

Concord Hospitality Enterprises; Madison Heights (MI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision plans

Life insurance options

401(k) with company match

Tuition assistance

Discounted room rates

Training and development opportunities

Job summary

Concord Hospitality is looking for a dependable Night Auditor to provide excellent guest service during the late shift. You will manage front desk operations, ensuring a smooth night business process while maintaining safety for guests and staff.

The ideal candidate should have previous hotel or hospitality experience, strong attention to detail, and be customer-service oriented. Benefits include competitive wages, medical plans, 401(k) with company match, and career advancement opportunities.

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Process credit card transactions and daily revenue for all outlets.
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and all common areas.
• Monitor hotel safety and emergency procedures during the night shift.

Skills

Attention to detail

Organizational skills

Customer service oriented

Independence

Job description

Concord Hospitality is looking for a dependable Night Auditor to provide excellent guest service during the late shift. You will manage front desk operations, ensuring a smooth night business process while maintaining safety for guests and staff.

The ideal candidate should have previous hotel or hospitality experience, strong attention to detail, and be customer-service oriented. Benefits include competitive wages, medical plans, 401(k) with company match, and career advancement opportunities.