Night Auditor/Overnight Guest Representative

Woodspring-Suites-2; Smyrna (TN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive Pay

Great Benefits including medical plans

401K Retirement Program with company”

Group Life Insurance equal to annual"

Disability Programs

Verizon Wireless Discount

Job summary

WoodSpring Suites Smyrna La Vergne is hiring an Overnight Guest Service Representative to manage front desk operations during night hours. You will handle phone calls, reservations, check-ins/check-outs when needed, and maintain lobby and laundry areas to ensure a clean, safe environment.

The role is on-site in Smyrna, TN and paid at $18 per hour with full-time benefits. You should be reliable, able to follow emergency procedures, and comfortable working independently through night shifts.

Qualifications

• Handling phone system, transferring calls, reservations, etc.
• Hourly property walks and clean hallways/stairwells.
• Assemble bed packs for daily departures.
• Perform Check-in and Check-out procedures if needed.
• Wash, dry and fold the hotels daily laundry.
• Print night audit reports and assemble pack.
• Maintain overall lobby, guest laundry, vending area appearance.
• Be versed in all hotel emergency procedures.

Responsibilities

• Handling phone system, transferring calls, reservations, etc.
• Hourly property walks and clean hallways/stairwells.
• Assemble bed packs for daily departures.
• Perform Check-in and Check-out procedures if needed.
• Wash, dry and fold the hotels daily laundry.
• Print night audit reports and assemble pack.
• Maintain overall lobby, guest laundry, vending area appearance.
• Be versed in all hotel emergency procedures.

Job description

Posting Details

• Posted on September 11, 2026

Locations

• WoodSpring Suites Smyrna La Vergne, Smyrna, TN, USA
• On-site
• Rate: $18 USD per hour
• Front Office
• Full-Time
• Requisition #: NIGHT063812

Now Hiring: Overnight Guest Service Representative

• Handling phone system, transferring calls, reservations, etc.
• Hourly property walks and clean hallways/stairwells.
• Assemble bed packs for daily departures.
• Perform Check-in and Check-out procedures if needed.
• Wash, dry and fold the hotels daily laundry.
• Print night audit reports and assemble pack.
• Maintain overall lobby, guest laundry, vending area appearance.
• Be versed in all hotel emergency procedures.

Here are some reasons our associates like working for us

• Benefits (applies to Full Time Associates Only)
• Competitive Pay
• Great Benefits including various levels of medical plans, prescription discounts plus vision/dental.
• 401K Retirement Program with company contribution – FREE MONEY!
• Group Life Insurance equal to your annual salary
• Voluntary Short- and Long-Term Disability Programs
• Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.