Night Audit Manager: Lead Overnight Front Desk Team

Highgate Hotels, LP; Miami (FL); On-site; USD 55,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Paid holidays

Paid vacation

Paid sick leave

Job summary

The Elser Hotel & Residences in Downtown Miami is seeking a capable Night Audit Manager to ensure accurate nightly reports and balanced revenues while leading the Night Audit team. You will oversee reservations, guest requests, and front desk duties during overnight shifts.

Ideal candidates bring progressive hotel experience, supervisory skills, and proficiency with Windows-based tools. This role requires adaptability, strong problem-solving, and a service-oriented mindset to maintain

Qualifications

• Associate or higher education in hospitality, business, or related field.
• Proven supervisory experience in hotel front office operations.
• Strong communication and guest service skills.
• Proficiency with Windows-based systems and standard office tools.

Responsibilities

• Check guests in and out and handle reservations.
• Manage Night Audit reports and nightly revenue balancing.
• supervise Night Audit staff and provide coaching as needed.
• Contribute to month-end reports and analytics for the hotel.
• Attend required meetings and training; support M.O.D. coverage.
• Maintain high standards of appearance and service.

Skills

Night audit

Supervisory experience

Front desk

Windows proficiency

Education

Two-year college degree

Four-year degree

Tools

Microsoft Excel

Word processing

Job description

The Elser Hotel & Residences in Downtown Miami is seeking a capable Night Audit Manager to ensure accurate nightly reports and balanced revenues while leading the Night Audit team. You will oversee reservations, guest requests, and front desk duties during overnight shifts.

Ideal candidates bring progressive hotel experience, supervisory skills, and proficiency with Windows-based tools. This role requires adaptability, strong problem-solving, and a service-oriented mindset to maintain