Night Audit | Benefits Include: Paid Vacation, Medical, Dental, Vision, 401K, and MANY MORE!

Hyatt Regency; Miami (FL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Complimentary & Discounted Hyatt Rooms

Paid Vacation

401(k) Match

Medical, Dental, Vision Benefits

Tuition Reimbursement

Discounted Parking

Free Meals Provided

Career Growth

Job summary

Hyatt Regency Miami, a premier Downtown Miami hotel, is seeking a Front Office Associate to welcome guests, check them in, and communicate hotel services with warmth and efficiency. The role emphasizes guest experience, night operations, and a professional, calm presence during the overnight shift.

You will be part of a team that values service excellence, growth, and work-life balance in a vibrant, city-center location near Brickell and the Miami Riverwalk.

Qualifications

• Refined verbal communication skills.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Ability to stand for long periods of time.
• Must be able to work the overnight shift, holidays, and weekends.

Responsibilities

• Oversee guest registration and communicate hotel services and promotions.
• Assist with night audit duties and supervise the front office during the overnight shift.
• Process forms of payment and respond to guest inquiries.

Skills

Verbal communication

Customer service

Professional demeanor

Job description

Summary

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Organization- Hyatt Regency Miami

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Our Downtown Miami is next to one of the trendiest neighborhoods in Miami, known as Brickell. Our iconic white towers overlook the Miami River and our ideal downtown location puts you steps from the Miami Riverwalk, Bayfront Park and close to Port of Miami and Kaseya Center (formerly FTX Arena). For a day of shopping, our hotel is near Brickell City Center. Or, explore Little Havana and tour the Frost Museum of Science.

Come join our team, not only for the beautiful location but for the amazing team that we have. You'll be part of a team that cares for your career growth and development along with your work-life balance.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives an opportunity for casual conversation and has a direct impact on creating the guest experience. You'll be the face of Hyatt as a Front Office associate. Responsibilities include, but are not limited to, overseeing specific night audit duties and supervising the front office during the overnight shift. Other duties may include processing forms of payment and responding to guest inquiries. The position requires availability to work the 11:00 p.m.–7:30 a.m. shift, including holidays and weekends.

Benefits include:

• Complimentary & Discounted Hyatt Hotel Rooms.
• Paid Vacation.
• Competitive Pay.
• 401(k) Match.
• Medical, Dental, and Vision Benefits after 30 days.
• Tuition Reimbursement.
• Discounted Parking.
• Free Meals Provided in Employee Cafeteria.
• Opportunities for Career Growth.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications

• Refined verbal communication skills
• A true desire to satisfy the needs of others in a fast-paced environment
• Ability to stand for long periods of time
• Must be able to work the OVERNIGHT shift, holidays, and weekends

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status