Night Auditor: Front Desk & Guest Experience Pro

Brickell Hotel Group, LLLP; Miami (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Medical benefits

Paid vacation time

401k Retirement Plan

Nationwide hotel employee rates

Job summary

Hampton Inn and Suites Miami Brickell Hotel is seeking a detail‑oriented, outgoing Night Auditor to ensure smooth guest operations and accurate financials. In this on-site role, you will balance accounts, process reservations, and collaborate across departments to maintain availability and service standards.

You’ll join a team that values PEACH and provides a competitive salary plus benefits, including medical coverage, paid time off, and opportunities for growth in a busy hotel environment.

Qualifications

• 1 year of customer service experience preferred.
• Excellent verbal and written communication skills.
• Able to cultivate a productive team that embodies PEACH.
• Able to work in a fast-paced, high-pressure environment.

Responsibilities

• Provide outstanding guest service at check-in/check-out.
• Respond to guest requests with urgency and empathy.
• Process payments and update guest accounts.
• Enter and update reservations in the system.
• Coordinate with other departments on room status and availability.
• Keep front desk clean, welcoming, and organized.
• Balance and close room accounts.
• Generate and distribute reports.
• Make adjustments to accounts as needed.

Skills

Customer service

Communication

PEACH values

Adaptability

Job description

Hampton Inn and Suites Miami Brickell Hotel is seeking a detail‑oriented, outgoing Night Auditor to ensure smooth guest operations and accurate financials. In this on-site role, you will balance accounts, process reservations, and collaborate across departments to maintain availability and service standards.

You’ll join a team that values PEACH and provides a competitive salary plus benefits, including medical coverage, paid time off, and opportunities for growth in a busy hotel environment.