Night Auditor

AC Hotel Uptown Dallas; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

AC Hotel Uptown Dallas is seeking a Night Auditor to perform nightly audit functions and deliver exceptional guest service at the front desk. The role includes assisting with check-ins/outs, processing reservations, and handling overnight inquiries.

You will uphold security, maintain cash drawer accuracy, coordinate with Front Office leadership, and help maintain lobby area. The position requires a poised, friendly professional who thrives in overnight operations.

Qualifications

• Experience in hotel front desk operations.
• Excellent communication and guest service skills.
• Ability to work overnight shifts.

Responsibilities

• Perform nightly audit functions and ensure accuracy of revenue and guest accounts.
• Assist guests with check-ins and check-outs and process reservations.
• Respond to guest inquiries and deliver exceptional service during overnight hours.
• Maintain lobby area and cash drawer accuracy and security.
• Communicate shift information to Front Office leadership for a smooth handover.

Skills

Guest service

Cash handling

Job description

Description

Night Auditor

AC Hotel | Uptown Dallas, TX

About Us

Be part of the opening team at AC Hotel Dallas, where modern European design meets thoughtful, purposeful hospitality. Our Front Desk team creates a seamless and welcoming experience through polished service, attention to detail, and a genuine understanding of each guest’s needs. If you are poised, approachable, and passionate about delivering effortless hospitality from arrival to departure, we invite you to help bring the AC Hotels brand to life in Dallas.

Job Overview

The Night Auditor is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel’s front desk. While performing audit duties, the Night Auditor also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries, ensuring a high level of service throughout the overnight shift.

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.


• Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.


• Check the front desk log for problems, special requests, etc.


• Greets, registers, and assigns rooms to guests.


• Process guest registrations, including collecting payment.


• Prepare express checkout folios.


• Maintain room status inventory.


• Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.


• Maintain and clean the lobby and bathroom as needed.


• Communicates all information to the following shift to ensure a smooth transition.


• Works closely with all hotel departments to ensure the highest quality of customer service.


• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.


• Responsible for completing all required shift paperwork, and night audit reports daily.


• Performs other duties as assigned by management.

• Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance.


• We also offer a generous 401(k) retirement match.


• To support work-life balance, we provide Paid Holidays and Paid Time Off.


• Additional perks include access to our Employee Assistance Program and Fund.

Peachtree Group is an Equal Opportunity Employer and an E-Verify employer. All employment decisions are based on qualifications, merit, business needs, and compliance with applicable federal, state, and local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.