Overnight Front Desk & Night Audit Concierge

Willow Grove Inn LLC; Virginia; On-site; USD 22,000 - 28,000; Part time

Job summary

The Inn at Willow Grove is seeking a courteous Front Desk and Concierge team member to support overnight audit duties and guest services. You will manage front desk operations, assist with reservations, and coordinate with housekeeping while maintaining a calm, professional demeanor.

This part-time overnight role offers an hourly wage with potential tips, and requires the ability to work 11pm–7am on Fridays and Saturdays. Join our award-winning boutique hotel for a memorable guest experience.

Qualifications

• Part-time overnight shift with potential for concierge hours.
• Service oriented with customer service experience preferable.
• Self-motivated and able to perform duties without supervision.
• Strong organizational skills and ability to multi-task under pressure.
• Physically able to lift 50–70 pounds and stay active.
• Strong communication skills.

Responsibilities

• Assist with day-to-day operations of the front desk, concierge, and reservations. Communicate with guests on all levels.
• Provide focused, customized service with anticipatory guest service.
• Deliver and set up room service trays.
• Run nightly reports including trial balance.
• Coordinate with other departments to fulfill guest needs and requests.
• Assist housekeeping with nightly chores.
• Be familiar with operating procedures for hotel equipment and interact calmly and courteously.

Skills

Customer service

Communication

Organization

Multi-tasking

Self-motivation

Teamwork

Job description

The Inn at Willow Grove is seeking a courteous Front Desk and Concierge team member to support overnight audit duties and guest services. You will manage front desk operations, assist with reservations, and coordinate with housekeeping while maintaining a calm, professional demeanor.

This part-time overnight role offers an hourly wage with potential tips, and requires the ability to work 11pm–7am on Fridays and Saturdays. Join our award-winning boutique hotel for a memorable guest experience.