Overnight Front Desk & Member Services Pro

Midwest Fitness Partners; Allentown (Lehigh County); On-site; USD 28,000 - 35,000; Full time

Job summary

Midwest Fitness Partners in Allentown is seeking an Overnight Closer (Member Services Representative) to ensure a positive experience for members and guests. The role includes providing superior customer service, handling front desk activities, and managing shift closures and bank deposits.

The ideal candidate will have a customer service background, computer skills, and a passion for fitness and health. Must be reliable, punctual, and able to work overnight shifts.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Must be 18 years of age or older.

Responsibilities

• Provide exceptional customer service to members and guests.
• Handle front desk activities including phone calls and check-ins.
• Facilitate updates to member accounts and respond to inquiries.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Upbeat and positive attitude

Exceptional customer service skills

Strong listening

Education

High School diploma/GED equivalent

Job description

Midwest Fitness Partners in Allentown is seeking an Overnight Closer (Member Services Representative) to ensure a positive experience for members and guests. The role includes providing superior customer service, handling front desk activities, and managing shift closures and bank deposits.

The ideal candidate will have a customer service background, computer skills, and a passion for fitness and health. Must be reliable, punctual, and able to work overnight shifts.