Overnight Member Services Specialist

Rufo; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fitness franchise is seeking an Overnight Closer (Member Services Representative) in Philadelphia to create a positive member experience through exceptional customer service. Responsibilities include managing front desk activities, closing shifts, and ensuring a pleasant environment for all members and guests. Candidates should possess a customer service background and a passion for fitness, along with strong interpersonal skills to exceed member expectations. Join a team that prioritizes inspiring and motivating members every day.

Qualifications

• Must be 18 years of age or older.
• Punctuality and reliability is a must.
• Ability to interact professionally with members and coworkers.

Responsibilities

• Provide exceptional customer service to members and guests.
• Close shift and create accurate bank deposits.
• Handle front desk activities including answering phones and checking members in.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Exceptional customer service skills

Strong listening skills

Problem-solving ability

Job description

A leading fitness franchise is seeking an Overnight Closer (Member Services Representative) in Philadelphia to create a positive member experience through exceptional customer service. Responsibilities include managing front desk activities, closing shifts, and ensuring a pleasant environment for all members and guests. Candidates should possess a customer service background and a passion for fitness, along with strong interpersonal skills to exceed member expectations. Join a team that prioritizes inspiring and motivating members every day.