Overnight Front Desk & Member Experience Pro

Fitness Ventures (Crunch Fitness); Savannah (GA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Gym Membership

Opportunity for advancement

Training & development

Employee discounts

Job summary

Fitness Ventures LLC in Savannah, GA is seeking a dedicated Member Services Representative (Overnight) to be the first and last point of contact for members and guests, delivering a welcoming, professional club experience. You will greet members, check-in, promote events, process payments, schedule services, and support front desk operations while upholding company policies.

This role requires 18+, strong communication, customer service experience, and a neat appearance; CPR certification and

Qualifications

• High school diploma or GED required.
• Minimum age 18 years.
• Previous customer service, hospitality, retail, or front desk experience preferred.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to multitask and work in a fast-paced environment.
• Experience working with children preferred.
• Professional appearance and demeanor at all times.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Check in members and guests accurately and efficiently.
• Communicate club events, promotions, and announcements.
• Process payments for amenities and services.
• Schedule member services (e.g., tanning, hydro-massage).
• Maintain knowledge of programs, hours, and schedules.
• Support front desk operations following company policies.

Skills

Interpersonal skills

Communication

Problem-solving

Multitasking

Customer service

Education

High school diploma or GED

Job description

Fitness Ventures LLC in Savannah, GA is seeking a dedicated Member Services Representative (Overnight) to be the first and last point of contact for members and guests, delivering a welcoming, professional club experience. You will greet members, check-in, promote events, process payments, schedule services, and support front desk operations while upholding company policies.

This role requires 18+, strong communication, customer service experience, and a neat appearance; CPR certification and