Overnight Front Desk Concierge – Luxury Resort

The Nagler Group; Cape Neddick (ME); On-site; USD 31,684 - 35,817; Full time

Benefits offered by this job

Medical, dental, vision

PTO (paid time off)

401(k) with company match

Employee discounts

Job summary

The Nagler Group is seeking an Overnight Front Desk Receptionist for a luxury resort in Ogunquit, ME. This full-time, year-round role offers steady overnight hours (11:00 PM–7:00 AM) with competitive pay and benefits.

You will welcome guests, handle check-ins and check-outs, and help ensure a seamless guest experience. Applicants should have prior customer service or reception experience, a polished demeanor, strong communication, and the ability to stay calm and decisive during overnight

Qualifications

• Previous customer service or reception experience required; hospitality experience is a strong plus.
• Polished, professional demeanor with outstanding communication skills.
• Ability to stay calm and composed during overnight hours.
• Strong attention to detail and commitment to white-glove service.
• Willingness to work overnight shifts and adapt to a guest-focused environment.

Responsibilities

• Welcome guests checking in and out during overnight hours.
• Deliver exceptional guest service and maintain a warm, professional presence.
• Respond to guest requests, concerns, and emergencies with confidence.
• Promote hotel amenities and provide recommendations to enhance stays.
• Process reservations and payments accurately while maintaining records.
• Communicate overnight updates to departments for a seamless experience.

Skills

Customer service

Reception

Communication

Multitasking

Attention to detail

Job description

The Nagler Group is seeking an Overnight Front Desk Receptionist for a luxury resort in Ogunquit, ME. This full-time, year-round role offers steady overnight hours (11:00 PM–7:00 AM) with competitive pay and benefits.

You will welcome guests, handle check-ins and check-outs, and help ensure a seamless guest experience. Applicants should have prior customer service or reception experience, a polished demeanor, strong communication, and the ability to stay calm and decisive during overnight