Front Desk Receptionist

The Nagler Group; Cape Neddick (ME); On-site; USD 31,684 - 35,817; Full time

Benefits offered by this job

Medical, dental, vision

PTO (paid time off)

401(k) with company match

Employee discounts

Job summary

The Nagler Group is seeking an Overnight Front Desk Receptionist for a luxury resort in Ogunquit, ME. This full-time, year-round role offers steady overnight hours (11:00 PM–7:00 AM) with competitive pay and benefits.

You will welcome guests, handle check-ins and check-outs, and help ensure a seamless guest experience. Applicants should have prior customer service or reception experience, a polished demeanor, strong communication, and the ability to stay calm and decisive during overnight

Qualifications

• Previous customer service or reception experience required; hospitality experience is a strong plus.
• Polished, professional demeanor with outstanding communication skills.
• Ability to stay calm and composed during overnight hours.
• Strong attention to detail and commitment to white-glove service.
• Willingness to work overnight shifts and adapt to a guest-focused environment.

Responsibilities

• Welcome guests checking in and out during overnight hours.
• Deliver exceptional guest service and maintain a warm, professional presence.
• Respond to guest requests, concerns, and emergencies with confidence.
• Promote hotel amenities and provide recommendations to enhance stays.
• Process reservations and payments accurately while maintaining records.
• Communicate overnight updates to departments for a seamless experience.

Skills

Customer service

Reception

Communication

Multitasking

Attention to detail

Job description

Back Front Desk Receptionist
Receptionist Cape Neddick , Maine Perm 23 Jul 27, 2026 $23.00 - $26.00

Overnight Front Desk Receptionist | Ogunquit, ME

Are you someone who enjoys creating exceptional customer experiences and thrives in a professional, guest-focused environment? We're partnering with a resort in Ogunquit, ME to find an Overnight Front Desk Receptionist to join their team. This is a full-time, year-round opportunity with excellent benefits and the chance to work at one of Maine's top destinations.

Location: Ogunquit, ME
Schedule: Full-time, Overnight (11:00 PM–7:00 AM)
Pay: $23–26/hour (depending on experience)
Employment Type: Direct Hire or Temp-to-Perm

What You'll Do

• Welcome and assist guests checking in and out during overnight hours
• Deliver exceptional customer service while creating a warm and professional guest experience
• Respond to guest requests, concerns, and emergencies with confidence and professionalism
• Promote hotel amenities and provide recommendations to enhance each guest's stay
• Communicate important overnight updates to the appropriate departments to ensure a seamless guest experience
• Accurately process reservations, payments, and guest information while maintaining attention to detail

What We're Looking For

• Previous customer service or reception experience required; hospitality experience is a strong plus
• Polished, professional, and friendly demeanor with outstanding communication skills
• Ability to remain calm, resourceful, and composed in high-pressure situations
• Comfortable multitasking and making sound decisions independently during overnight hours
• Strong attention to detail and commitment to providing white-glove customer service

Why You'll Love This Opportunity

• Full-time, year-round position with long-term stability
• Comprehensive benefits package including medical, dental, vision, paid time off, life insurance, long-term disability, and a 401(k) with company match
• Employee discounts on dining, spa services, retail, and hotel stays
• Join a collaborative team at a luxury property known for exceptional guest experiences and special events

If you have a passion for customer service, enjoy working independently, and are looking for a rewarding overnight opportunity with a respected hospitality employer, we'd love to hear from you!
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