Front Desk Receptionist

The Nagler Group; Ogunquit (ME); On-site; USD 31,684 - 35,817; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

Long-term disability

401(k) with company match

Employee discounts

Job summary

The Nagler Group in Ogunquit, ME is seeking an Overnight Front Desk Receptionist for a luxury resort. This full-time, year-round role offers a stable schedule and comprehensive benefits while delivering a warm, professional guest experience during overnight hours.

You will welcome guests, handle check-ins/outs, answer requests, and promote amenities with a calm, proactive approach. Hospitality experience is a strong plus.

Qualifications

• Previous customer service or reception experience required.
• Hospitality experience is a strong plus.
• Polished, professional, and friendly demeanor with outstanding communication skills.

Responsibilities

• Welcome and assist guests checking in and out during overnight hours
• Deliver exceptional customer service while creating a warm and professional guest experience
• Respond to guest requests, concerns, and emergencies with confidence and professionalism
• Promote hotel amenities and provide recommendations to enhance each guest's stay
• Communicate important overnight updates to the appropriate departments to ensure a seamless guest experience
• Accurately process reservations, payments, and guest information while maintaining attention to detail

Skills

Customer service

Reception

Communication

Problem solving

Attention to detail

Job description

Overnight Front Desk Receptionist | Ogunquit, ME

Are you someone who enjoys creating exceptional customer experiences and thrives in a professional, guest-focused environment? We're partnering with a resort in Ogunquit, ME to find an Overnight Front Desk Receptionist to join their team. This is a full-time, year-round opportunity with excellent benefits and the chance to work at one of Maine's top destinations.

Schedule: Full-time, Overnight (11:00 PM–7:00 AM)

Pay: $23–26/hour (depending on experience)

Employment Type: Direct Hire or Temp-to-Perm

What You'll Do

• Welcome and assist guests checking in and out during overnight hours
• Deliver exceptional customer service while creating a warm and professional guest experience
• Respond to guest requests, concerns, and emergencies with confidence and professionalism
• Promote hotel amenities and provide recommendations to enhance each guest's stay
• Communicate important overnight updates to the appropriate departments to ensure a seamless guest experience
• Accurately process reservations, payments, and guest information while maintaining attention to detail

What We're Looking For

• Previous customer service or reception experience required; hospitality experience is a strong plus
• Polished, professional, and friendly demeanor with outstanding communication skills
• Ability to remain calm, resourceful, and composed in high-pressure situations
• Comfortable multitasking and making sound decisions independently during overnight hours
• Strong attention to detail and commitment to providing white-glove customer service

Why You'll Love This Opportunity

• Full-time, year-round position with long-term stability
• Comprehensive benefits package including medical, dental, vision, paid time off, life insurance, long-term disability, and a 401(k) with company match
• Employee discounts on dining, spa services, retail, and hotel stays
• Join a collaborative team at a luxury property known for exceptional guest experiences and special events
• If you have a passion for customer service, enjoy working independently, and are looking for a rewarding overnight opportunity with a respected hospitality employer, we'd love to hear from you!