Front Desk Agent: Flexible Shifts & Guest Experience

Workstream; Ogunquit (ME); On-site; USD 19,000 - 25,000; Full time

Job summary

Lafayette Hotels in Ogunquit, Maine, is seeking a friendly Front Desk Agent to welcome guests, manage reservations, and help guests feel at home. This role supports a welcoming lobby and coordinates with housekeeping to ensure smooth operations.

Daily duties include check-in/out, information on local attractions, and assisting guests with their needs to exceed expectations. Weekend availability is generally required in hospitality.

Qualifications

• Team player with a friendly, service-oriented attitude.
• Presentable and professional appearance.
• Able to stand for up to 8 hours.
• Able to read and write English.
• Basic to intermediate computer skills.
• Weekend availability during peak hospitality periods.

Responsibilities

• Handle hotel reservations and guest check-in/check-out.
• Welcome guests and assist with local information.
• Coordinate with housekeeping and other departments to ensure guest satisfaction.
• Address guest questions and needs to exceed expectations.
• Assist with other duties as assigned.

Job description

Lafayette Hotels in Ogunquit, Maine, is seeking a friendly Front Desk Agent to welcome guests, manage reservations, and help guests feel at home. This role supports a welcoming lobby and coordinates with housekeeping to ensure smooth operations.

Daily duties include check-in/out, information on local attractions, and assisting guests with their needs to exceed expectations. Weekend availability is generally required in hospitality.