Overnight Luxury Concierge – Front Desk Pro

Stratton Amenities; Orlando (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Overnight schedule

Professional environment

Recognition program

Lux communities

Growth opportunities

Job summary

Stratton Amenities is seeking an Overnight Concierge / Front Desk Agent to represent a luxury residential high‑rise during overnight hours in Orlando. The role emphasizes warm, polished guest service, security, and meticulous incident documentation.

The position offers overnight schedules with full-time and part-time options in a hospitality-driven environment. Ideal for professionals who thrive in calm, professional settings and value discretion.

Qualifications

• 1–2 years in guest or resident service in hospitality or luxury living environments.
• Experience in front desk operations or night shift roles.
• Demonstrated poise, professionalism, and discretion during overnight hours.

Responsibilities

• Welcome residents with warmth and discretion during overnight hours.
• Serve as primary overnight front desk representative and handle calls with etiquette.
• Monitor lobby, access points, and cameras to maintain security and order.
• Document incidents and shift logs with clear, detailed notes.
• Support overnight operations and hand off to daytime team with thorough notes.

Skills

Hospitality mindset

Customer service

Communication skills

Multitasking

Discretion

Phone etiquette

Team collaboration

Tools

Access control systems

Surveillance monitoring

Package management tools

Job description

Stratton Amenities is seeking an Overnight Concierge / Front Desk Agent to represent a luxury residential high‑rise during overnight hours in Orlando. The role emphasizes warm, polished guest service, security, and meticulous incident documentation.

The position offers overnight schedules with full-time and part-time options in a hospitality-driven environment. Ideal for professionals who thrive in calm, professional settings and value discretion.