Overnight Front Desk Concierge & Guest Services

Jobvite, Inc.; Conshohocken (Montgomery County); On-site; USD 35,782,000 - 44,083,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K with employer match

Job summary

Planned Companies is hiring Overnight Front Desk Associates to welcome tenants, guests, and vendors at the Conshohocken building, ensuring safety and a welcoming atmosphere. The role includes coordinating reservations, guiding guests, and supporting on-site events.

Ideal candidates have 3+ years in customer service, strong communication, and knowledge of local attractions. Lifting up to 50lbs may be required in some tasks. Equal opportunity employer.

Qualifications

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Skills

Customer service

Job description

Planned Companies is hiring Overnight Front Desk Associates to welcome tenants, guests, and vendors at the Conshohocken building, ensuring safety and a welcoming atmosphere. The role includes coordinating reservations, guiding guests, and supporting on-site events.

Ideal candidates have 3+ years in customer service, strong communication, and knowledge of local attractions. Lifting up to 50lbs may be required in some tasks. Equal opportunity employer.