Overnight On-Call Concierge & Front Desk Security

Planned Companies; Philadelphia (Philadelphia County); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with employer match

Job summary

Planned Companies’ Front Desk Associates and Doormen in the Philadelphia area are on-call, with no set schedule, including 2nd/3rd shifts and at least one weekend day. The role focuses on greeting tenants, guests and vendors, coordinating reservations, events, and access control to ensure a welcoming and secure environment.

The position requires 2+ years concierge experience, excellent communication, and the ability to multitask and lift up to 50 lbs.

Qualifications

• 2+ years of Concierge experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Skills

Concierge experience

Customer service

Communication skills

Multitasking

Basic computer skills

Local knowledge

Job description

Planned Companies’ Front Desk Associates and Doormen in the Philadelphia area are on-call, with no set schedule, including 2nd/3rd shifts and at least one weekend day. The role focuses on greeting tenants, guests and vendors, coordinating reservations, events, and access control to ensure a welcoming and secure environment.

The position requires 2+ years concierge experience, excellent communication, and the ability to multitask and lift up to 50 lbs.