Overnight Front Desk Auditor & Guest Services

Peachtree Group Hospitality Management

Nashville (TN)

On-site

USD 21,000 - 30,000

Part time

3 days ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401(k) retirement match
Paid holidays and PTO
Employee Assistance Program

Job summary

Peachtree Group is seeking a Night Auditor for the on-site, part-time overnight shift. You will assist guests with check-ins and check-outs, manage reservations, and respond to inquiries while performing nightly audit duties.

You will greet guests, process registrations and payments, balance the cash drawer, and prepare night audit reports. Team collaboration and a focus on service quality are essential.

Qualifications

  • Experience delivering guest services at a front desk or hospitality setting.
  • Ability to handle cash and balance a drawer at shift start and end.
  • Familiarity with check-ins, check-outs, reservations, and guest inquiries.

Responsibilities

  • Proactive thinking, keeping guest security in mind and maintaining a safe, clean work environment.
  • Count cash and maintain accuracy of the cash drawer at the start and end of each shift.
  • Check the front desk log for problems or special requests and greet/register guests.
  • Process registrations and collect payments; prepare express checkout folios.
  • Maintain room status inventory and communicate shift information to management.
  • Coordinate with other departments to ensure high quality guest service.
  • Answer inquiries about hotel services, registrations, and directions; explain features.

Skills

Guest services
Cash handling
Front desk operations
Shift reporting

Job description

Peachtree Group is seeking a Night Auditor for the on-site, part-time overnight shift. You will assist guests with check-ins and check-outs, manage reservations, and respond to inquiries while performing nightly audit duties.

You will greet guests, process registrations and payments, balance the cash drawer, and prepare night audit reports. Team collaboration and a focus on service quality are essential.

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