Night Auditor: Elevate Guest Service & Cash Control

Peachtree Group Hospitality Management; Sewanee (TN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

Peachtree Group Hospitality Management is seeking a Night Auditor to complete nightly audit functions while delivering exceptional guest service at the hotel front desk. The role also assists guests with check-ins/check-outs, processes reservations, and responds to inquiries during the overnight shift.

Responsibilities include cash handling, door and lobby checks, room assignments, registrations, folios, and nightly reports.

Responsibilities

• Proactively ensure guest security and maintain a safe, clean, and friendly environment.
• Count cash and ensure accuracy of the cash drawer at the start and end of each shift.
• Check the front desk log for problems or special requests.
• Greet, register, and assign rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate shift information to Front Office Manager, General Manager, and desk staff.
• Maintain and clean the lobby and bathroom as needed.
• Coordinate with other hotel departments to ensure high-quality service.
• Answer inquiries about hotel services, registrations, and directions; explain in-room and hotel features.
• Complete all required shift paperwork and night audit reports daily.
• Perform other duties as assigned by management.

Job description

Peachtree Group Hospitality Management is seeking a Night Auditor to complete nightly audit functions while delivering exceptional guest service at the hotel front desk. The role also assists guests with check-ins/check-outs, processes reservations, and responds to inquiries during the overnight shift.

Responsibilities include cash handling, door and lobby checks, room assignments, registrations, folios, and nightly reports.