Overnight Front Desk Auditor & Guest Advocate

Hampton Inn- Chadds Ford; Platerville (PA); On-site; USD 38,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401k with company match

Paid time off & holidays

Short-term disability & maternity

Job summary

Fairfield Inn & Suites Kennett Square is seeking a full-time Night Auditor to manage front desk operations during the night shift. You will welcome guests, process registrations, handle payments, and coordinate with housekeeping to ensure room status accuracy.

The role includes light duties such as setting up breakfast areas and monitoring security. Applicants should have hotel front desk experience, be sales-minded, and familiar with loyalty programs.

Qualifications

• Experience in hotel front desk operations is preferred.
• Ability to handle nightly check-ins and check-outs.
• Familiarity with loyalty programs and payment procedures.

Responsibilities

• Check guests in and out according to hotel standards.
• Assist guests with special requests and room assignments.
• Verify guest payments and manage cash handling according to procedures.
• Coordinate with housekeeping and maintenance as needed.
• Support breakfast setup and light houseman tasks during shift.
• Maintain security and safety of the front desk area.

Skills

Front desk

Cash handling

Customer service

Security awareness

Tools

PMS

Job description

Fairfield Inn & Suites Kennett Square is seeking a full-time Night Auditor to manage front desk operations during the night shift. You will welcome guests, process registrations, handle payments, and coordinate with housekeeping to ensure room status accuracy.

The role includes light duties such as setting up breakfast areas and monitoring security. Applicants should have hotel front desk experience, be sales-minded, and familiar with loyalty programs.