Overnight Front Desk Auditor at Oceanfront Inn

Parable Hospitality

Pismo Beach (CA)

On-site

USD 25,000 - 26,000

Part time

9 hours ago
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Benefits offered by this job

Medical, Dental & Vision Insurance
401(k)
Vacation & Sick Leave
Team Member Travel Program: Hotel &amp
Dining discounts
Community volunteering opportunities

Job summary

Cottage Inn by the Sea, an oceanfront hotel in Pismo Beach, is seeking a Night Auditor to oversee overnight front desk operations and close out daily financial activity. You’ll balance accounts, process check-ins/outs, and assist guests with local information while maintaining a welcoming atmosphere.

The role requires attention to detail, strong customer service skills, and comfort with overnight hours. Part-time, hourly pay, and benefits are offered by Parable Hospitality.

Qualifications

  • 2+ years of hotel front desk experience preferred.
  • Knowledge of hotel front desk operations and procedures.
  • Strong customer service and communication skills.
  • Comfortable working independently and making sound decisions during the overnight shift.
  • Strong attention to detail and accuracy.
  • Basic accounting and reconciliation skills.
  • Comfortable handling cash, credit transactions, and guest accounts.
  • Basic computer, typing, and cash register skills.
  • Ability to prioritize and stay organized in a fast-paced environment.
  • Dependable, responsible, and comfortable working overnight hours.
  • English-speaking
  • Ability to stand for extended periods and frequently walk, bend, stoop, reach, lift, and carry up to 20 lbs.

Responsibilities

  • As Night Auditor, maintain overnight hotel operations and close out daily financial activity.
  • Provide friendly, professional guest service throughout the overnight shift.
  • Welcome arriving guests and complete check-in/check-out procedures.
  • Answer guest questions and provide information about the hotel and area.
  • Process reservations by phone and in person, communicating rates clearly.
  • Balance cash and credit transactions according to procedures.
  • Complete nightly audit and ensure revenues are balanced.
  • Review and reconcile financial activity and address discrepancies.
  • Operate the hotel phone system and assist with wake-up calls.
  • Process and distribute guest mail and communications.
  • Maintain front desk logs and communicate with day team.
  • Stay informed about hotel amenities and local events to assist guests.
  • Maintain a safe, clean, and welcoming front desk environment.
  • Work independently and seek support when needed.
  • Assist other departments to support overnight operations.

Skills

Hotel front desk
Customer service
Communication skills
Attention to detail
Cash handling
Basic computer skills
Typing
Cash register skills

Job description

Cottage Inn by the Sea, an oceanfront hotel in Pismo Beach, is seeking a Night Auditor to oversee overnight front desk operations and close out daily financial activity. You’ll balance accounts, process check-ins/outs, and assist guests with local information while maintaining a welcoming atmosphere.

The role requires attention to detail, strong customer service skills, and comfort with overnight hours. Part-time, hourly pay, and benefits are offered by Parable Hospitality.

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