Overnight Front Desk Auditor

Dreamscape Hospitality; Houston (TX); On-site; USD 28,000 - 34,000; Full time

Job summary

Dreamscape Hospitality is seeking a Night Auditor to balance nightly transactions, manage front desk duties during overnight hours, and ensure smooth hotel operations with exceptional guest service.

The role emphasizes accuracy, strong communication, and the ability to work independently during night shifts. Previous customer service experience is valued, with potential for growth in hotel operations.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service is preferred.
• Experience in accounting or bookkeeping is a plus.

Responsibilities

• Perform nightly audit of hotel transactions and balance financials.
• Check guests in and out with proper room assignments.
• Handle guest inquiries and provide local information.
• Prepare and distribute daily reports to management.
• Monitor hotel security during the night and respond to disturbances.
• Process financial transactions including cash handling and credit cards.
• Communicate with the next shift and management about issues.
• Maintain front desk cleanliness and organization.
• Provide wake-up calls and other guest services as needed.
• Troubleshoot hotel equipment and escalate issues when needed.

Skills

Attention to detail

Customer service

Independent work

Hotel software

Multitasking

Education

High school diploma

Tools

Hotel management software

Job description

Dreamscape Hospitality is seeking a Night Auditor to balance nightly transactions, manage front desk duties during overnight hours, and ensure smooth hotel operations with exceptional guest service.

The role emphasizes accuracy, strong communication, and the ability to work independently during night shifts. Previous customer service experience is valued, with potential for growth in hotel operations.