Overnight Front Desk & Audit Specialist

Holiday Inn Express & Suites Louisville Downtown; Louisville (KY); On-site; USD 21,000 - 26,000; Full time

Job summary

Rolling Hills Hospitality is hiring a Night Auditor for the Holiday Inn Express & Suites Louisville Downtown in Louisville, KY. The role focuses on auditing financial records, handling reservations and guest inquiries, and supporting front desk operations during overnight shifts.

Responsibilities include preparing reports for management, maintaining accurate accounting procedures, and ensuring guests have a positive stay.

Qualifications

• Excellent customer service and communication skills.
• Proficiency with computers and basic software tools.
• Overnight shift with flexible hours and reliability.

Responsibilities

• Verify, audit, and reconcile financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, occupancy percentages.
• Process reservations, check-ins, and guest requests; coordinate housekeeping and service issues.
• Handle administrative and bookkeeping tasks as required.
• Ensure guests have a pleasant stay and respond to inquiries and complaints.
• Produce and distribute daily, weekly, and monthly reports to hotel management.

Skills

Customer service

Communication

Computer proficiency

Education

High School Diploma

Some college

Tools

Reservation software

Accounting software

Computer systems

Job description

Rolling Hills Hospitality is hiring a Night Auditor for the Holiday Inn Express & Suites Louisville Downtown in Louisville, KY. The role focuses on auditing financial records, handling reservations and guest inquiries, and supporting front desk operations during overnight shifts.

Responsibilities include preparing reports for management, maintaining accurate accounting procedures, and ensuring guests have a positive stay.