Night Auditor & Front Desk Specialist | Flexible Shifts

Embassy Suites - Louisville - Downtown; Louisville (KY); On-site; USD 25,000 - 29,000; Full time

Job summary

Embassy Suites - Louisville - Downtown in Louisville, KY seeks a Night Auditor to balance daily hotel and food & beverage transactions. You will handle audit procedures, prepare reports, verify wake-up calls, balance cash, and ensure a smooth morning shift handoff.

Additionally, you will serve as a Guest Services Agent and Manager on Duty during night hours, participate in meetings, and cross-train across Front Office operations. Flexibility for nights, weekends, and holidays is required.

Qualifications

• High School diploma or equivalent; college degree strongly preferred.
• Minimum of 2 years hotel night audit experience preferred.
• Understand and use math concepts to report financial information.
• Work math problems quickly and accurately.
• Understand and use computers and related equipment.
• Speak and write clearly to report financial information.
• Excellent communication skills (verbal and written).
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Assist in all Front Office and Reservation operations and manage guest concerns.

Responsibilities

• Performs all audit procedures as set forth by the Hotel and company, on a nightly basis.
• Performs all required audit reports.
• Verifies the status of wake-up calls and ensures proper handling.
• Balances cash receipts and work during the audit shift and makes deposits.
• Prepares the front office for the morning shift and resets day's business.
• Acts as a Guest Services Agent during night hours.
• Acts as the Manager on Duty during night hours.
• Attends front office meetings and participates in training.
• Acts as PBX operator during the audit shift.
• All other duties as assigned by a manager or supervisor.

Skills

Math proficiency

Computer skills

Communication skills

Flexible schedule

Attention to detail

Education

High School diploma or equivalent

College degree (strongly preferred)

Job description

Embassy Suites - Louisville - Downtown in Louisville, KY seeks a Night Auditor to balance daily hotel and food & beverage transactions. You will handle audit procedures, prepare reports, verify wake-up calls, balance cash, and ensure a smooth morning shift handoff.

Additionally, you will serve as a Guest Services Agent and Manager on Duty during night hours, participate in meetings, and cross-train across Front Office operations. Flexibility for nights, weekends, and holidays is required.