Night Auditor & Front Desk Specialist

SpringHill Suites by Marriott Louisville Downtown; Louisville (KY); On-site; USD 33,000 - 46,000; Full time

Benefits offered by this job

Competitive wages

Medical, Dental and Vision Insurance

Paid Time Off

401k Company Match

Daily Pay

Life Insurance

TELUS Health access

Travel Discounts

Commuter Benefits

EAP & Wellness Program

Educational/Professional Development

Referral Bonus Program

Job summary

SpringHill Suites by Marriott Louisville Downtown is seeking a Night Auditor to balance revenue, settle accounts nightly, and perform Guest Service Agent tasks during the late shift. The role also involves maintaining records and generating daily reports.

Ideal candidates have prior night audit experience, strong Excel and arithmetic skills, and the ability to input data into the BRAINS network. You will contribute to guest satisfaction and handle routine guest inquiries and check-ins/outs.

Qualifications

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD certification a plus; required within 90 days.

Responsibilities

• Perform nightly audits and balance accounts.
• Maintain records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers and credit cards.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agent duties.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Night audit

Bookkeeping

Guest service

Cash handling

Education

High School Diploma or equivalent

Tools

BRAINS network

Excel

Job description

SpringHill Suites by Marriott Louisville Downtown is seeking a Night Auditor to balance revenue, settle accounts nightly, and perform Guest Service Agent tasks during the late shift. The role also involves maintaining records and generating daily reports.

Ideal candidates have prior night audit experience, strong Excel and arithmetic skills, and the ability to input data into the BRAINS network. You will contribute to guest satisfaction and handle routine guest inquiries and check-ins/outs.