Front Desk/Night Audit Full & Part time

HW Management, Inc.; Louisville (KY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee discounts on accommodations

Flexible scheduling options

Positive and friendly work environment

Job summary

Candlewood Suites - Louisville Fair/Expo is seeking dedicated Front Desk/Night Audit associates for full-time and part-time roles. You will greet guests, handle check-ins/outs, and perform night audit procedures to ensure accurate financial reporting.

Candidates should have strong communication and customer service skills, basic accounting ability, and be able to work overnights and weekends. Flexible scheduling and a positive work environment are offered.

Qualifications

• Experience in hotel front desk or night audit preferred but not required.
• Detail-oriented with strong organizational skills.
• Ability to perform basic accounting and computer tasks.
• Excellent communication and customer service skills.
• Ability to work overnight shifts and weekends as needed.
• Reliable and professional appearance.

Responsibilities

• Greet and check-in/check-out guests in a friendly, professional manner.
• Perform night audit procedures, reconcile accounts and generate reports.
• Handle guest inquiries and resolve issues promptly.
• Maintain accurate records of financial transactions and post charges as needed.
• Ensure safety and security of guests and property during overnight hours.
• Coordinate with housekeeping and maintenance to ensure guest satisfaction.
• Assist with other front desk duties as assigned.

Skills

Front desk experience / night audit

Attention to detail

Accounting basics

Customer service

Overnight/weekend availability

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Candlewood Suites - Louisville Fair/Expo is seeking dedicated Front Desk/Night Audit associates, available for both full-time and part-time positions. This role is integral to ensuring a smooth and welcoming experience for our guests during overnight hours, as well as maintaining accurate financial records.

Responsibilities

• Greet and check-in/check-out guests with a friendly and professional demeanor.
• Perform night audit procedures, including reconciling accounts and generating reports.
• Handle guest inquiries and resolve issues promptly and courteously.
• Maintain accurate records of all financial transactions and post charges as needed.
• Ensure the safety and security of guests and the property during overnight hours.
• Coordinate with housekeeping and maintenance departments to ensure guest satisfaction.
• Assist with other front desk duties as assigned.

Requirements

• Previous experience in hotel front desk or night audit preferred but not required.
• Strong attention to detail and excellent organizational skills.
• Ability to perform basic accounting and computer tasks.
• Excellent communication and customer service skills.
• Ability to work overnight shifts and weekends as needed.
• Reliable and trustworthy with a professional appearance.

Benefits

• Opportunities for professional growth within the company.
• Flexible scheduling options for full-time and part-time roles.
• Positive and friendly work environment.
• Employee discounts on accommodations.

About the Company

Candlewood Suites - Louisville Fair/Expo is a part of the IHG family of brands, dedicated to providing comfortable, extended-stay accommodations with a focus on convenience and hospitality. Located in Louisville, KY, our property prides itself on creating a welcoming atmosphere that feels like a home away from home for every guest.