Overnight Front Desk at La Quinta Inn & Suites Ft. Lauderdale West

ORANGE AVE HOSPITALITY LLC; Fort Lauderdale (FL); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

401k & paid time off

Employee hotel discounts

Supportive team environment

Growth opportunities

Zusammenfassung

La Quinta is seeking a reliable Overnight Front Desk Associate to join our team in Fort Lauderdale, FL. You will provide exceptional guest service during overnight hours while managing front desk operations and basic night audit duties.

Responsibilities include greeting guests, handling check-ins/outs, answering inquiries, processing payments, and ensuring security and cleanliness of the front desk area. Weekend availability is required.

Qualifikationen

• Previous hotel front desk or customer service experience preferred
• Strong communication and interpersonal skills
• Basic computer skills (hotel PMS experience a plus)
• Ability to work independently and stay alert overnight
• Reliable, punctual, and detail-oriented
• Must be able to work weekends and holidays as needed

Aufgaben

• Greet and assist guests with check-in and check-out
• Answer phones and respond to guest inquiries and requests
• Perform night audit procedures and prepare daily reports
• Handle reservations, payments, and cash transactions accurately
• Maintain a clean and organized front desk area
• Address guest concerns professionally and escalations when needed
• Ensure hotel security and follow overnight procedures
• Assist in setting up breakfast

Kenntnisse

Customer service

Communication

Attention to detail

Punctuality

Tools

PMS software

Jobbeschreibung

Job Description:

La Quinta is seeking a reliable and customer-focused Overnight Front Desk Associate to join our team. This position is responsible for providing excellent guest service during overnight hours while handling front desk operations and basic night audit duties.

Responsibilities:

• Greet and assist guests with check-in and check-out
• Answer phones and respond to guest inquiries and requests
• Perform night audit procedures and prepare daily reports
• Handle reservations, payments, and cash transactions accurately
• Maintain a clean and organized front desk area
• Address guest concerns professionally and escalations when needed
• Ensure hotel security and follow overnight procedures
• Assist in setting up breakfast

Qualifications:

• Previous hotel front desk or customer service experience preferred
• Strong communication and interpersonal skills
• Basic computer skills (hotel PMS experience a plus)
• Ability to work independently and stay alert overnight
• Reliable, punctual, and detail-oriented
• Must be able to work weekends and holidays as needed

Benefits:

• 401k & paid time off eligibility
• Employee hotel discounts
• Supportive team environment
• Opportunities for growth within the company

Duties may vary based on the needs of the hotel, and the responsibilities listed above are general guidelines.