Overnight Emergency Vet Receptionist: Calm, Coordinated Care

Dogwood Veterinary Specialty and Emergency - Marietta; Marietta (GA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off and Paid Holidays

Employee Pet Care Discounts

Life Insurance

Short-Term and Long-Term Disability

Employee Assistance Program

Calm Health wellness resources

Career advancement opportunities

HeadStart Student Loan Support Program

Job summary

Dogwood Veterinary Specialty and Emergency in Marietta, GA is seeking an experienced Overnight Emergency Veterinary Receptionist to join our 8:00 PM – 6:00 AM team. You will welcome clients, coordinate arrivals, check-ins, discharges, and maintain a calm presence during emergencies.

Ideal candidates bring veterinary reception or healthcare customer service experience, excellent communication, and the ability to work independently overnight.

Qualifications

• Experience in veterinary reception, emergency veterinary medicine, healthcare, urgent care, medical offices, or hospital operations.
• Comfortable working independently during overnight hours.
• Confident communicating with clients in person and by phone.
• Able to handle emotional, urgent, and difficult conversations.
• Organized and able to prioritize multiple tasks in a busy environment.
• Familiar with scheduling, payments, records, and administrative systems.
• Calm under pressure and able to make sound decisions.

Responsibilities

• Welcome and support clients arriving for Emergency and Specialty care.
• Coordinate patient arrival, check-in, discharge, transfers, and follow-up communication.
• Communicate clearly and compassionately during stressful and emotional situations.
• Manage phones, scheduling, payments, records, and client requests.
• Coordinate closely with Emergency Veterinarians, technicians, Criticalists, and specialty teams.
• Help maintain efficient patient flow during overnight hours.
• Maintain accurate client and patient information.
• Support continuity of communication between overnight and daytime teams.
• Maintain a clean, organized, and professional client-facing environment.

Skills

Veterinary reception

Client communication

Emergencycare knowledge

Overnight independently

Scheduling and payments

Job description

Dogwood Veterinary Specialty and Emergency in Marietta, GA is seeking an experienced Overnight Emergency Veterinary Receptionist to join our 8:00 PM – 6:00 AM team. You will welcome clients, coordinate arrivals, check-ins, discharges, and maintain a calm presence during emergencies.

Ideal candidates bring veterinary reception or healthcare customer service experience, excellent communication, and the ability to work independently overnight.