Emergency Vet Receptionist — Calm, Compassionate Care

Dogwood Veterinary Specialty and Emergency - Marietta; Marietta (GA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Dental/Vision Insurance

401(k) with Company Match

Paid Time Off

Paid Holidays

Employee Pet Care Discounts

Life Insurance

Disability insurance

Employee Assistance Program

Wellness resources

Career advancement opportunities

Student Loan Support

Job summary

Dogwood Veterinary Specialty and Emergency in Marietta, GA is seeking an experienced Emergency Veterinary Receptionist to join our fast-paced team. You will be the welcoming face for clients, guiding them from arrival through discharge or transfer while supporting hospital operations.

Ideal candidates bring veterinary front-desk or healthcare customer service experience, excellent communication under stress, and a calm, compassionate approach.

Qualifications

• Experience in veterinary reception or related healthcare front desk.
• Excellent communication with clients in person and by phone.
• Ability to handle emotional, urgent conversations and prioritize tasks.

Responsibilities

• Assist during arrival through discharge for emergency and specialty visits.
• Coordinate patient arrival, check-in, discharge, transfers, and follow-up communication.
• Manage phones, scheduling, payments, records, and client requests.
• Collaborate with Emergency Veterinarians, technicians, Criticalists, and specialty teams.
• Maintain accurate client and patient information.

Skills

Veterinary reception

Client communication

Multi-tasking

Team collaboration

Empathy under stress

Tools

Scheduling software

Billing software

Job description

Dogwood Veterinary Specialty and Emergency in Marietta, GA is seeking an experienced Emergency Veterinary Receptionist to join our fast-paced team. You will be the welcoming face for clients, guiding them from arrival through discharge or transfer while supporting hospital operations.

Ideal candidates bring veterinary front-desk or healthcare customer service experience, excellent communication under stress, and a calm, compassionate approach.