Emergency Vet Receptionist — Calm, Compassionate Care

Dogwood Veterinary Specialty and Emergency - Marietta

Marietta (GA)

On-site

USD 30,000 - 38,000

Full time

11 days ago
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Benefits offered by this job

Medical Insurance
Dental/Vision Insurance
401(k) with Company Match
Paid Time Off
Paid Holidays
Employee Pet Care Discounts
Life Insurance
Disability insurance
Employee Assistance Program
Wellness resources
Career advancement opportunities
Student Loan Support

Job summary

Dogwood Veterinary Specialty and Emergency in Marietta, GA is seeking an experienced Emergency Veterinary Receptionist to join our fast-paced team. You will be the welcoming face for clients, guiding them from arrival through discharge or transfer while supporting hospital operations.

Ideal candidates bring veterinary front-desk or healthcare customer service experience, excellent communication under stress, and a calm, compassionate approach.

Qualifications

  • Experience in veterinary reception or related healthcare front desk.
  • Excellent communication with clients in person and by phone.
  • Ability to handle emotional, urgent conversations and prioritize tasks.

Responsibilities

  • Assist during arrival through discharge for emergency and specialty visits.
  • Coordinate patient arrival, check-in, discharge, transfers, and follow-up communication.
  • Manage phones, scheduling, payments, records, and client requests.
  • Collaborate with Emergency Veterinarians, technicians, Criticalists, and specialty teams.
  • Maintain accurate client and patient information.

Skills

Veterinary reception
Client communication
Multi-tasking
Team collaboration
Empathy under stress

Tools

Scheduling software
Billing software

Job description

Dogwood Veterinary Specialty and Emergency in Marietta, GA is seeking an experienced Emergency Veterinary Receptionist to join our fast-paced team. You will be the welcoming face for clients, guiding them from arrival through discharge or transfer while supporting hospital operations.

Ideal candidates bring veterinary front-desk or healthcare customer service experience, excellent communication under stress, and a calm, compassionate approach.

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