Overnight Emergency Communications Specialist

State-of-South-Carolina; South Carolina; On-site; USD 25,000 - 36,000; Full time

Job summary

State Warning Point is seeking a dedicated dispatcher to monitor telephone switchboard, manage email alerts, and coordinate with federal, state, and local agencies during emergencies. You will disseminate critical information via multiple channels, log incidents, and use emergency management software.

The role requires 2 years of college or equivalent, with experience in radio/telephone dispatching or call center operations, and the ability to stay calm under pressure while working overnights

Qualifications

• Two years of college courses or equivalent.
• Six months experience in radio or telephone dispatching or six months experience in call center/customer service operations.
• Ability to accurately convey and interpret communications during stressful emergencies.

Responsibilities

• Monitor and operate telephone switchboard and inbound/outbound emails.
• Route calls and information to division personnel and agencies.
• Disseminate information via telephone, two-way radio, computer, or fax.
• Coordinate initial alert notifications from power plants and facilities.
• Maintain daily activity logs and emergency incidents in journals.
• Input data and develop information using emergency management software.
• Work overnight shifts (midnight-8:00) including weekends.

Skills

Dispatching

Emergency communications

Computer literacy

Education

Two years of college or equivalent

Job description

State Warning Point is seeking a dedicated dispatcher to monitor telephone switchboard, manage email alerts, and coordinate with federal, state, and local agencies during emergencies. You will disseminate critical information via multiple channels, log incidents, and use emergency management software.

The role requires 2 years of college or equivalent, with experience in radio/telephone dispatching or call center operations, and the ability to stay calm under pressure while working overnights